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Find answers to your most commonly asked questions here. If you dont see what you are looking for, please send us an email, we will respond to you promptly.
General Questions
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Are Lucchese boots made in the USA? |
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All Lucchese Classics, Lucchese 2000 and Lucchese 1883 boots are made 100% in the USA. Our factory is in El Paso, Texas.
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What is the difference between the Lucchese Classics, Lucchese 2000 and Lucchese 1883 boots? |
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Lucchese Classics are designed for the ultimate sophisticated customer who demands the best in what they wear. All of our Lucchese Classics are handmade by our skilled boot makers, using only the very best quality materials. Lucchese Classics come in a variety of silhouettes that include but not limited to botins, shoe boots, traditional cowboy, horseman, roper and fashion for both men and ladies. Lucchese Classics are still made today, the way Sam Lucchese made them since 1883. Using our exclusive twisted cone last, Lucchese Classics fits like no other. The twisted cone last is contoured to mirror the human foot, taking into account the tendons and bone structure - a hallmark that no other boot can obtain.
Lucchese 2000 is primarily focused on the lifestyle customer who is looking for equestrian functionality and comfort. Lucchese 2000 silhouettes include traditional western, ropers and horseman for both men and ladies. Lucchese 2000s are manufactured in greater numbers to accommodate the equine lifestyle and to offer a wide product category offering, while still being affordable. Lucchese 2000s share the many of the same procedures and materials with our Lucchese Classics, such as hand lasting techniques, leather heel counters, leather side seams and piping.
Lucchese 1883 is primarily geared towards the fashion conscious customer. Lucchese 1883 is offered in traditional western silhouettes. The construction of Lucchese 1883s also share many of the same procedures and materials with Lucchese Classics and Lucchese 2000s. Lucchese 1883s are also hand lasted and use a full welt construction, rather than Ύ welt, as to reduce in process time in the factory and more importantly, to help transition the shoe customers to a western boot fit.
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Where can I see all of the leathers you make boots from, can I also see colors? |
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We make our boots out of a variety of leathers. You can browse through our collections to get an idea of color and leather options available. Your Lucchese retailer may have a leather swatch ring for you to look at.
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I placed a custom order through my local store. It's been a few weeks since I ordered them. Where can I find out the status of my order? |
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Custom boot orders can take upwards of 12 weeks and sometimes more in some cases. Please contact the dealer you purchased them from. They will contact us and we will give them the status of your order.
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How do you pronounce Lucchese |
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Lucchese is pronounced Lu-K-C
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Fit and Sizing
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How should a Lucchese boot fit? |
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The boot should fit securely to the foot. Boots should not fit loosely or tightly, but the fit should be snug. The Roper has a more forgiving fit, but the same principles still hold true.
Instep: Unlike shoes with laces, a boot has only the instep to hold it securely to the foot. Consequently, proper fit in the instep is of utmost importance. Boots should not fit loosely or tightly; the fit should be snug. The snugness is governed by the instep fit and the width of the throat. If the instep is too tight, go to a wider or larger size.
Ball: When you walk or run, you bend your foot at its widest part, which is called the ball. In a quality boot, you will find a steel shank between the insole and the outsole that extends from the heel to the point where the ball of the boot begins. If the boot is too short for the foot, the ball of the foot will sit too far forward and force the toes into the toe box.
Heel: A boot must slip slightly in the heel. As shown in the illustration, there is nothing to prevent the heel of the foot from riding up slightly because of the way a boot is constructed. When the boot is new, the sole is stiff. As you wear the boot, the sole is "flexed." With time, most of the slippage will disappear. If the instep is too loose, the boot will slip excessively in the heel. To remedy this, you may need a more narrow width to shorten the circumference of the throat and thus lessen the slippage without cutting down on the length of the boot. Slight slippage is necessary to obtain a proper fit.
 Download PDF
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How do I take measurements for my calf? |
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Calf Measurement Instructions:
Take a tailors measuring tape and measure the widest part (diameter) of the calf.
Please be sure you take measurements of each calf and label which is the right calf measurement and which is the left calf measurement.
Download PDF
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Leather Care
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How do clean and care for my Lucchese boots? |
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THE RULES THAT APPLY TO CARE AND CONDITIONING OF BOOTS ARE VERY SIMPLE.
TREAT YOUR LEATHER goods in much the same manner as you treat your skin. Your leather products require nutrients to keep them supple and strong.
The four steps for proper boot care are:
CLEAN, CONDITION, POLISH & PROTECT.
DIRT AND DUST are leather's worst enemies. Wiping down often with a damp cloth can prevent dirt and dust from cutting away at the microscopic fibers that make leather strong and durable.
CONDITION LEATHER only when it is clean and dry so conditioner can penetrate through the pores to keep leather soft and pliable. Lanolin based conditioners are best. Too much oil or wax can clog the pores, which cause the leather to dry out. Also, oils and waxes attract dust.
REJUVENATE BOOTS by applying a cream based polish. This will cover scratches and bring a glossy finish. Only boots that have a finish can be polished.
PROTECT BOOTS with a non-silicone water and stain protector.
EXOTICS:
ALLIGATOR,CAIMAN,KANGAROO,LIZARD,OSTRICH,PYTHON,SHARK,STINGRAY
Brush off dirt or dust with a damp cloth or soft brush.
Apply an exotic leather conditioner in several thin layers.
Apply a neutral or matching cream based polish, buff with a soft cloth.
NOTE: NO POLISH ON RATTLESNAKE
Apply an non-silicone water and stain protector.
NOTE: On snakeskin be sure to go with the grain of the scales.
SMOOTH LEATHERS:
KIDSKIN, BRUSH-OFF, CORONA
Brush off dirt or dust with a damp cloth or soft brush.
Apply a leather conditioner.
Apply a neutral or matching cream based polish, buff with a soft cloth.
Apply a non-silicone water and stain protector.
NAKED FINISH:
DEER TANNED
Brush off dirt or dust with a damp cloth or soft brush.
Apply a non-silicone water and stain protector.
OIL MPREGNATED LEATHERS:
CRAZYHORSE, DISTRESSED, EARTHNITE, OILY
Brush off dirt or dust with a damp cloth or soft brush.
Apply a leather conditioner.
Apply a non-silicone water and stain protector.
Buffed/Sueded Leathers:
Treat new boots with a non-silicone water and stain protector.
Brush to clean
Apply a non-silicone water and stain protector.
MORE HELPFUL TIPS:
Use edge dressing to make outsoles and heels look new. Let boots dry at room temperature, never dry over direct heat. Do not store in cold or damp places, boots can mildew. Use boot trees to help maintain boot's shape.
Lucchese recommends Bickmore leather care products.
Visit www.bickmore.com for more information
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Repairs and Re-Soles
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How do I return a Lucchese boot under warranty if there is a problem with it? |
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First, please read the Lucchese warranty if you are unsure whether or not your product is still covered under the warranty. You will need to return your boots to an authorized Lucchese dealer. They will contact us regarding the issue. To ensure you receive the best possible customer service, please DO NOT send your boots to the factory. In order to properly track and trace your boots, they must go throught an authorized Lucchese dealer.
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I have worn my boots for a number of years and the soles are showing thier age. Where do I send my boots to be re-soled, how do I get this done? |
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We can refurbish and/or re-sole Lucchese Classics only.
Depending on the condition of your Lucchese Classics, we may or may not be able to re-sole your boots. We will need to look at them to make a determination.
You will need to take your boots to one of our authorized dealers. They will then send them to us. DO NOT send them to our factory, by sending them through a dealer, this ensures you the best possible customer service. We are able to track and trace them through a dealer.
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Toes and Heels
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Where can I see all of the toes and heels available? |
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see our toe and heel chart.
Download PDF
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Sizing
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I have a hard to fit foot, how do I ensure I order the proper size? |
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We recommend you visit one of our authorized dealers. They have trained staff available to fit your properly. They will have a wide array of sizes for you to try on.
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Sponsorships
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I belong to an organization that's looking for sponsors, who can I talk to about this? |
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All sponsorship requests need to be submitted in written form. Please send your request in writting to:
Lucchese, Inc.
Sponsorships
40 Walter Jones, Blvd.
El Paso, Texas 79906
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I would like Lucchese Boot Company to sponsor me. Who do I talk to? |
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All sponsorship requests need to be submitted in written form. Please send your resume and request in writting to:
Lucchese, Inc.
Sponsorships
40 Walter Jones, Blvd.
El Paso, Texas 79906
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Trunk Shows and Retail Events
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I'm looking for that special pair of Lucchese Boots. When and where is the next Lucchese trunk show or special event? |
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Take a look at our Calender of events to find out when we will be in your neck of the woods.
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